“Where to begin…”

“Where to begin…..I guess with the death of my Brother-In-Law, Warren West, AKA “Bubba”. His passing was the end of a chain of sadness for our family over the past 2 years with the passing of a sister, then mother, and finally brother. Emotions were frayed, and the family wanted this over with……. the selling of the condo as closure. Into this evolving and healing family time, stepped Sandi Crawford. She was not the first choice in our venture into the unknown real estate world of Richmond, Virginia. But, we reached out to Sandi as our second choice after an initial unpleasant realtor experience the first “at bat”. We know now, looking back, that God’s Hand was all over this, and Sandi was placed in our path. She resonated with, and emotionally connected to, Fran and Gwynne, the surviving sisters. Without prompt or request, Sandi understood the fragile emotionality present, and her service efforts on behalf of the family were always a comforting blend of professionalism and genuine empathy for the family’s plight. Sandi was always supporting, positive, and reassuring…..AND patient. She was an angel, and she became a part of the healing process for us. That is a very strong bond!”

— Steve and Gwynne S.